Faks helps you achieve optimum sales performance

Efficiently manage your commercial relationships.
Our solution is directly linked to over 120 groups and 16,000 pharmacies.

Our partner laboratories
pic logo
krka logo
bayer logo
logo weleda
p&g health logo
super diet logo
ltc logo
biocodex logo
biogaran logo
logo eg labo
enovis logo
modilac logo
sunstar logo
naos logo
bouchara recordati logo
mkl logo
pic logo
krka logo
logo weleda
p&g health logo
super diet logo
ltc logo
biocodex logo
logo eg labo
enovis logo
modilac logo
sunstar logo
naos logo
bouchara recordati logo
mkl logo
The groups that place their trust in us
laf santé logo
dynamis logo
totum logo
santalis logo
aelia logo
well & well logo
boticinal logo
ceido logo
logo cercle des pharmaciens coopérateurs
logo alphega pharmacie
logo univers pharmacie
welcoop logo
pharmogel logo
suprapharm logo
giropharm logo
apsara logo
leadersanté logo
aprium logo
escale sante logo
laf santé logo
dynamis logo
totum logo
santalis logo
aelia logo
well & well logo
boticinal logo
ceido logo
logo cercle des pharmaciens coopérateurs
logo alphega pharmacie
logo univers pharmacie
welcoop logo
pharmogel logo
suprapharm logo
giropharm logo
apsara logo
leadersanté logo
aprium logo

Communicate effectively with pharmacies

Engage your pharmacies with high-performance communications

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Messaging

Communicate centrally with your pharmacies on innovations, offers, orders, out-of-stock items, training.
Your delegate keeps an overview and can interact with his or her pharmacies.

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Autonomy

Help pharmacists take action in 2 clicks: innovation orders, participation in a sales operation, training, webinars.

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Impact

Monitor ROI: views, clicks, actions taken.

Besins Healthcare talks about the contribution of Faks to their sales performance.

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Boost your sales operations

Make sure your immediate discount coupon and highlighting operations are well implemented and measure the ROI.

Increase the implementation rate of your operations

Strengthen the visibility of your operations thanks to a dedicated digital channel that pharmacists love. Automatically remind the pharmacist to set up his operation.

Divide by 2 the cost of processing your trades

Centralize, attach and validate a report immediately. Approved by pharmacists from 90 groups.

Find out how Faks helps Weleda manage its sales operations

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Channel your complaints

Reduce your complaint processing time and maintain high customer satisfaction.

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Customer satisfaction

Monitor your customer satisfaction and value the work of your teams.

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Flow channelling

Automate standard claims processing.

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Selfcare

Avoid unnecessary complaints by giving information to your customers.

Simplification of processing

Process your claims faster with better documented request.

How Procter & Gamble relieved the administrative burden on its sales force with Faks.

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Control the return of your expired medications

A digitalized recovery process that frees up your teams' time and ensures compliance with your sales policy.

Manage and control your credit expenses on expired medications.

Enforce your recovery policy and track your expenses in real time.

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Divide the cost of  expired medication return by 10 !

Save your employees precious time with a 100% digital recovery. Your sales representative's time is freed up and your customer service time is optimized.

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Comply with the regulations.

By tracking expired products destroyed with their lot numbers and archiving your certificates of destruction.

Find out how Faks helped Biocodex to optimize their out-of-date rework process.

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Frequently asked questions

If you still have questions about Faks services, you'll find the answer here! If not, write to us or ask for a call back.

What is Faks for?

Faks is a tool that facilitates exchanges between pharmaceutical companies and their client pharmacies.

Our solution for pharmaceutical companies is a web page and a mobile application which enables them to manage various aspects of their customer relations, strengthen customer satisfaction and improve their commercial efficiency.

Our solution for pharmacies is a mobile application that allows pharmacy owners and pharmacy teams more generally to easily manage all their supplier relations in one place: complaints, expired medication return, trade campains, etc.

How do claims work?

All exchanges are done by email or through the Faks WebApp. You can easily find the history of exchanges so as to bring the best experience to your customer.

How do trade campains feedbacks work?

You will receive the feedback by mail or in the mobile app

Can I integrate Faks with my existing tools?

Yes, contact us so that we can understand your current operation and propose the most suitable solution.

How much do Faks services cost?

Faks services are based on an annual subscription fee that depends on the number of pharmacy clients.
Claims and operations receive a free discovery offer. Contact us to learn more.