Optimized and digitized business relationships to enable pharmacy professionals to be more efficient and work better together.
Pharmacies
Groups
Labs
The main players in the pharmaceutical market are working alongside us to build the future of supplier relationships.
Pharmacies, laboratories, and groups use Faks on a daily basis. We met with some of them to understand how Faks saves them time and money while simplifying their relationships.
“We use Faks for dispute management, expired items, and the implementation of operations negotiated by my group... Faks saves time, improves dispute tracking, reduces financial losses, and improves group coordination...”
“For our members, Faks means simplicity, time savings, and money savings. And for us as a group, Faks means much greater fluidity. We centralize information, it’s super simple, and the teams are happy.”
“The idea was to simplify the entire process, and there was also the issue of administrative time allocated by sales representatives during appointments. We wanted to free up this time to focus on negotiations and commercial relationships, and develop sell-out together.”
We build for the long term, based on principles that we have upheld since the beginning of our history.
Your data is confidential. We never share it without your consent, and we do not sell it. We exercise strict control over access to Faks, ensuring that data is only transmitted to authorized partners and that our systems are secure.
For reasons of impartiality and data security, we are independent and committed to remaining so.
Our capital remains neutral; we are funded by independent actors who have no interests within the pharmaceutical ecosystem.
At Faks, our tools are not designed behind a desk: they are built with you, in the pharmacy. Our belief is that the best product is created through collaboration with those who use it every day. By spending time with you and listening to your constraints, we create useful and tailored features.
We build for the long term on solid foundations. At Faks, our Tech and Product teams are all based in France, in close contact with our customers. Our engineers have gained their experience in renowned companies such as Doctolib, Pretto, Amazon, and Microsoft. The result is a robust, secure platform designed to last.
If you have any questions, please do not hesitate to contact our support team by email. We will respond as soon as possible.
The confidentiality and security of your data are a priority at Faks.
Your data is strictly confidential:
Faks applies strict access control, limits data transmission to authorized partners only, and implements enhanced security measures to protect its systems.
Data is hosted in Europe, in accordance with applicable regulatory requirements, including the GDPR.
For more information, visit our security center.
Faks Konnect offers integrations that automate your supplier management.
Faks Backoffice helps you manage your business operations. Konnect goes further: it connects your tools (professional spaces, LGO, POS advertising, accounting, etc.) to eliminate manual tasks.
In concrete terms, Konnect allows you to:
Faks allows you to manage claims in two ways:
Vos réclamations peuvent être traitées via une boîte mail dédiée.
Les échanges s’intègrent automatiquement dans Faks côté pharmacien.
Nos e-mails sont compatibles avec un paramétrage CRM.
A dedicated web interface allows you to process claims centrally, quickly, and efficiently.
👉 Contact us to learn more about integration possibilities.
Yes.
From your account, go to:
Settings → Team, then add the members of your pharmacy team.
Each user has their own access, which allows for better organization and more accurate tracking of actions.
Rates vary depending on your profile and the services used.
👉 Find details of offers and rates here.
Faks is aimed at all pharmacy professionals:
Each actor has an environment tailored to their needs, in order to:
Faks is accessible on all your devices:
The tool is designed to be easy to learn.
Training resources are also available to help you use Faks.
👉 Need training? Access training
Faks is the business partner for pharmacy professionals. Faks is a digital tool that streamlines and optimizes exchanges between all players in the pharmaceutical ecosystem: pharmacies, laboratories, groups, purchasing platforms, and logistics providers.
Designed to meet everyday operational challenges, Faks allows everyone to:
• earn money
• save time
• better manage their business
• optimize their partnerships
