Pharmacy branches
Where are we now?

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January 7, 2026

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À l'ère de la digitalisation, le métier de délégué pharmaceutique se réinvente sans cesse pour relever de nouveaux défis et exceller dans ses missions !

Comment ?

En embrassant les technologies novatrices pour optimiser son travail et renforcer la relation client !

Discover 6 tools that are revolutionizing the DP profession!

1. L’eADV, vos supports promotionnels en un seul clic !

eADV is a veritable goldmine, centralizing all your valuable promotional tools on your tablet - be they vibrant videos, informative brochures, dosage sheets or authentic testimonials. By adopting this tool, you open the door to exchanges that are not only more interactive and intuitive, but also memorable and memorable. This is a real opportunity to optimize your organization and save precious time, while maintaining a high level of productivity. Say goodbye to that black suitcase overflowing with flyers, and adopt a more modern, advice-oriented approach tailored to the current needs of your future customers. Don't forget that the human touch is still an important factor in the relationship with your pharmacist. Step away from your tablet and stay interactive.

2. Éliminez les limites géographiques grâce à l'E-learning et à l'E-dealing !

The pharmaceutical profession can no longer accommodate hundreds of sales representatives in person. In the wake of the Covid-19 pandemic, a new practice has emerged: virtual visits and events. This approach not only offers financial advantages for laboratories, but also simplifies the daily lives of your partner pharmacies and your pharmaceutical delegate, considerably reducing the time spent on the road and in queues.

Emerging trends such as webinars, workshops and training courses offer high value-added content. They engage pharmacists more readily, and help build strong, lasting relationships. In this ever-changing landscape, the winning formula for the future undeniably lies in the adoption of hybrid visits.

3. Optimisez votre productivité avec des applications qui simplifient vos tâches administratives.

To maintain a successful collaboration, pharmaceutical sales representatives are faced with a multitude of essential tasks: taking back expired products, handling disputes, implementing commercial operations, and managing orders. But technology can simplify these processes for you. Forget old-fashioned faxes and post-its, make way for the digital revolution! Powerful applications are now available to digitalize all your procedures. You can now easily manage your disputes and out-of-date products within a single platform, while supervising your commercial operations remotely. This digital transformation allows you to maximize your time, ensure better follow-up and, icing on the cake, optimize your sales performance without redoubling your efforts.

4. Les Serious Games

pour former et fidéliser vos clients.

Theoretical training courses often leave pharmacists and dispensing chemists wanting more, with only 10% of the content retained. How can you make them more captivating and effective? Discover Serious Games! These video games, created to educate and train, stimulate learning and develop skills. The engagement and motivation provided by games make learning more impactful. Serious Games place pharmacists in interactive and engaging simulations, requiring decision-making and problem-solving, for reinforced and dynamic learning!

5. Boostez votre force de vente avec le CRM.

If you're looking for ways to optimize your presence in the field and strengthen your relationships with healthcare professionals, it's time to explore the benefits of a CRM (Customer Relationship Management) system. This powerful tool acts as a veritable linchpin for boosting your sales force. Imagine being able to gather and structure all the crucial data about your customers, from details of their preferences to the history of your past interactions. With this exhaustive knowledge base, you have the ability to precisely personalize your visits, providing relevant information that meets their exact needs. But that's not all: this tool also assists you in meticulously tracking your activities and prioritizing your actions. This means you save precious time, while focusing on the most promising opportunities. You can even anticipate your customers' future needs by analyzing the data collected, reinforcing your position as a trusted pharmaceutical advisor. A CRM is not just a tool, it's a partner that substantially increases your sales.

6. Les réseaux sociaux professionnels : forgez des liens bénéfiques et durables.

Professional social networks strengthen your links with the pharmaceutical sector. They simplify communication, enable you to share crucial information, benchmark the competition and increase your visibility. These platforms also facilitate the exchange of knowledgewith peers and the scheduling of appointments. By monitoring interactions, they help you better understand pharmacies' needs, while maintaining lasting relationships beyond physical visits. Professional social networks play a central role in improving your collaborations, knowledge and results.

As you will have noticed, we are convinced that new technologies, when well chosen and combined with a strong human relationship, become indispensable assets for optimum sales performance!